Beijing 7Runto Technology Co., Ltd.

Service

Customer Experience Center
AI Training
Primary Delivery Center

7RUNTO is committed to providing enterprises with a comprehensive, high-efficiency and intelligent customer experience center. We deeply understand the core value of customer service in modern business competition. Through our professional team, advanced technical platforms and refined operation management, we help customers reduce operational costs, improve service quality, and enhance customer satisfaction and loyalty.

Core Advantages

7RUNTO - A Professional Provider of Customer Experience Center Solutions

Professional and Experienced Team

We maintain a professional customer service team selected through strict screening and systematic training.

The team holds several authoritative certifications, including SCP, ISO 9001 and ISO 27001, with strong communication skills, problem-solving abilities and professional expertise across various industries.

Advanced Technology, Intelligent Empowerment

We have independently developed an industry-leading call center system with seamless integration of core enterprise systems including CRM and ERP, enabling full-channel connectivity and intelligent routing.

Flexible Customization, On-Demand Services

We provide full-stack services ranging from basic customer service to high-end technical support, ready to respond to diverse business needs at any time to meet enterprise requirements.

Data Insights, Continuous Optimization

With robust data analysis capabilities, we provide detailed service reports and customer insights to help you continuously refine your products and service strategies.

Secure & Reliable, Compliance Guaranteed

Adhering strictly to data security and privacy regulations, we have established a comprehensive information security management system to ensure the complete safety of your customer data.

Nationwide Coverage, Global Reach

With dual bases in Weifang and Chengdu, plus 9 domestic and 1 overseas delivery centers, we boast more than 12,000 seats and strong project delivery capabilities.

Core Service Offerings
Customer Service (Inbound) ·7×24 hotline support Technical Support ·Product guidance & troubleshooting Sales Support (Inbound & Outbound) ·Lead generation & nurturing
	Technical Support
	Channel Integration Integrated phone, email, online & omnichannel support. System Integration In-house platforms: CRM, voice & online service, scheduling, QA. AI Empowerment ASR & NLP powered intelligent IVR, auto Q&A, sentiment analysis & agent assist. Advanced Data Analytics Real-time dashboards, SLA & satisfaction analysis for data-driven decisions.
Industry Expertise
For years, 7RUNTO has been committed to providing enterprises with industry-leading customer experience center solutions. We have built a strong reputation and earned wide recognition across sectors including internet, finance & insurance, automotive, and FMCG.

BEIJING 7RUNTO TECHNOLOGY CO., LTD. is a professional service provider specializing in customer experience centers, enterprise AI empowerment, and call center software development...

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